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Our Process
Transparency Is Key!
At Welsh Windows Plus, we don’t see our customers as mere transactions—they are an integral part of our community. As a locally esteemed window replacement company nestled in the heart of the South Chicago Suburbs, we hold our local customers in the highest regard. Our commitment to delivering exceptional care extends well beyond the sale itself.
Here’s how we consistently go above and beyond to ensure complete satisfaction and peace of mind for every customer we serve.
1
Reach out to Welsh Windows by filling out an online request form or calling the office directly during business hours.
2
Jennifer will schedule a day and time for a free quote at your house.
3
Bobby or Tim will visit to give a quick presentation on the project, provide pricing on the spot, and explain the products without any pressure to buy.
4
Once the contract is signed and the deposit is paid, we will schedule a second custom measurement and order the windows.
5
Jennifer will call when the windows are delivered to the warehouse, allowing you to set up a convenient installation date.
6
On the installation day, Robert or Eric will ensure everything is done to your satisfaction and the area is cleaned up 100%. The final payment is due upon completion of the windows.